Privacy Policy

Privacy Policy 

1. Introduction

HomeConnect Thailand (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [website URL] and use our services. Please read this Privacy Policy carefully. 

2. Information We Collect

• Personal Information: We may collect personal information such as your name, email address, phone number, and mailing address when you register on our site, subscribe to our newsletter, fill out a form, or use our services.
• Property Information: We may collect information about properties you own or are interested in, including property addresses, descriptions, and transaction details.
• Usage Data: We may collect information about how you access and use our website, including your IP address, browser type, operating system, and browsing behavior.

3. How We Use Your Information

We use the information we collect in the following ways: 

• To Provide Services: To provide, operate, and maintain our services, including property listings, management, and consultancy.
• To Communicate: To send you updates, newsletters, marketing materials, and other information that may be of interest to you.
• To Improve Our Services: To understand how our users interact with our website and services, and to improve our offerings.
• To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

4. How We Share Your Information

We may share your information in the following circumstances: 

• With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and marketing assistance.
• With Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
• For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. These measures include: 

• Encryption: We use encryption to protect sensitive information transmitted online.
• Access Controls: We restrict access to personal information to authorized personnel only.
• Regular Audits: We conduct regular audits and assessments of our data security practices to ensure ongoing protection.
• Secure Storage: We store personal information in secure environments protected by physical and technical safeguards.

However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. 

6. User Consent

By using our website and services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this policy, please do not use our website or services. You may withdraw your consent at any time by contacting us at [Contact Information], but please note that withdrawing consent may affect your ability to use certain features of our services. 

7. User Consent Process

• Obtaining Consent: We will obtain your explicit consent before collecting, using, or disclosing your personal information. This may be done through online forms, checkboxes, or other methods that require you to actively indicate your agreement.
• Withdrawing Consent: You may withdraw your consent at any time by contacting us at [Contact Information]. Upon receiving your request, we will stop processing your personal information for the purposes you originally consented to, unless we have a legal obligation to continue such processing.
• Impact of Withdrawing Consent: Please note that withdrawing your consent may affect your ability to use certain features of our services. We will inform you of any such impact at the time you withdraw your consent.

8. Your Rights

You have the following rights regarding your personal information: 

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You have the right to request that we correct any inaccuracies in your personal information.
• Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
• Objection: You have the right to object to the processing of your personal information in certain circumstances.
• Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
• Restriction of Processing: You have the right to request the restriction of processing of your personal information under certain conditions.
• Automated Decision-Making: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.

9. Data Retention and Deletion

• Retention Period: We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The specific retention period will depend on the nature of the information and the purposes for which it was collected.
• Deletion: When your personal information is no longer required for these purposes, we will delete it in a secure manner. If you request the deletion of your personal information, we will take reasonable steps to delete it unless we are required to retain it by law.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website. 

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. 

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
HomeConnect (Thailand) Ltd.
3388/76, 21/F Sirinrat Building, Rama IV Road,
Klongton, Klongtoey, Bangkok 10110 Thailand
Email: [email protected]
Phone: +668 5615 6264
Line: @homeconnectthai